Terms & Conditions

Freight charges are estimated at the time of check-out.

If you request special shipping requirements (i.e. liftgate, city truck versus tractor trailer etc.) CPS will notify you have the additional costs associated with these requests and will need to pay in full prior to product being shipped.

Payments must be received before forwarded onto the manufacturer to be processed for shipping product out.

Product must be inspected thoroughly prior to signing the delivery ticket.  Any and all damages to cartons must be noted on the delivery ticket and a copy of said delivery ticket must be emailed along with any photographic evidence to gary@completeprocurement.com so we may file a claim with the carrier.  Failure to do this in a timely fashion could lead the claim to be denied.  Complete Procurement Services, LLC is not responsible for paying on freight claims that the carrier has denied.  We will do everything in our powers to work with you and the manufacturer and the freight firms to get product replaced or repaired as needed.